Terms of service
Last updated: March 12, 2026
1. Agreement to Terms
By accessing and using modephy.com, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this site.
2. Use of Our Store
By using our website, you agree that:
• You must be at least 18 years old to make a purchase
• You will provide accurate and complete information during checkout
• You are responsible for maintaining the confidentiality of your account
• You will not use our products or website for any unlawful purpose
3. Products and Pricing
• All prices are listed in Indian Rupees (INR)
• We reserve the right to modify prices at any time without prior notice
• Product images are for illustration purposes; actual products may vary slightly
• We strive to display accurate product colors, but cannot guarantee exact color representation on all devices
4. Orders and Payment
• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel any order
• Payment must be received before order processing
• You agree to pay all charges at the prices in effect when you place your order
5. Shipping and Delivery
• Shipping charges: ₹60 for orders below ₹499
• Free shipping for orders ₹499 and above
• Delivery timeframes are 3–7 business days depending on location
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by shipping carriers
6. Returns and Refunds
Please refer to our Refund Policy for complete details.
Due to hygiene and safety reasons, opened skincare or haircare products cannot be returned.
Returns or replacement requests are only accepted for:
• Damaged products
• Defective items
• Incorrect products received
Such issues must be reported within 48 hours of delivery along with clear photos of the product and packaging.
7. Product Use and Safety
• Perform a patch test before using any new skincare product
• Discontinue use if irritation occurs and consult a healthcare professional
• Keep products out of reach of children
• We are not liable for allergic reactions or adverse effects
• Consult a dermatologist if you have specific skin concerns
8. Intellectual Property
All content on this website including text, images, logos, product names, and designs are the property of Modephy Professional.
You may not reproduce, distribute, or use our content without written permission.
9. Limitation of Liability
Products are sold “as is” without warranties of any kind.
Modephy Professional shall not be liable for:
• indirect damages
• incidental damages
• consequential damages
Our total liability shall not exceed the amount paid for the product.
We do not guarantee specific results from product usage.
10. Privacy and Data Protection
Your personal information is handled according to our Privacy Policy.
We collect and process customer data in compliance with applicable Indian laws.
We do not sell your personal information to third parties.
11. Prohibited Activities
You agree not to:
• Use our website for fraudulent purposes
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Harass or harm other users
• Violate any applicable laws or regulations
12. Modifications to Terms
We reserve the right to update these Terms of Service at any time.
Changes will be posted on this page with an updated date. Continued use of the website constitutes acceptance of modified terms.
13. Governing Law
These Terms of Service shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.
14. Contact Information
For questions regarding these Terms of Service, please contact:
Modephy Professional
Praneh Wellness LLP
B-401, Shukan Lotus
Near Vandematram Road
Chandlodiya
Ahmedabad – 382481
Gujarat, India
Email: care@modephy.com
Phone: +91 8238533653